Good day naijaworlder. My cousin operates a POS shop. Two weeks ago, a customer came to make cash withdrawal via transfer into my cousin's personal account number which is written boldly in the shop. The customer waited for my cousin to receive the confirmation of the sum of 100k ( One hundred thousand naira), which he saw and it also reflected in his current balance. He gave the customer cash and the customer left. Fast forward to yesterday, my cousin saw that all the money entering his account was getting debited by the bank. He contacted his bank only for them to tell him that the transfer made into his account weeks back was done from an hacked account, and the customer made a complain to the bank. That is why the money is been deducted from his account. As I speak to you guys, his account is currently on debit of 100k, which he was instructed by the bank to pay up before his account can be released. My question now is, does the bank have the right to debit his account without his consent? Secondly, Without proper investigation from his bank. Is the bank aware that the owner of the account that claims to be hacked can stage the hacking of his account,and get compensated for it? I need your urgent advice and suggestion!!!